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MEMO : IMPORTANT INFORMATION ON e-MASS
Oleh : Emass Admin | 30/11/2016


MEMO : SUBMISSION DEADLINE OF E-MASS CLAIM
Oleh : Emass Admin | 21/11/2016


New e-MASS Login Page Security and Password Policies
Oleh : Emass Admin | 31/10/2016


Additional Restriction to Supply of IOL for Veteran ATM
Oleh : Emass Admin | 29/09/2016


MEMO: Implementation of e-MASS system to Pesara Kerajaan Negeri Sabah
Oleh : Emass Admin | 08/08/2016


ORATISRX PROVIDER MANUAL & SUPPLY GUIDE
Oleh : Emass Admin | 02/07/2016


Memo : e-MASS Returned Claim Module
Oleh : Emass Admin | 14/06/2016


Memo: e-MASS services to Veterans of ATM
Oleh : Emass Admin | 26/05/2016


MEMO : IMPORTANT INFORMATION ON e-MASS
Oleh : Emass Admin | 30/11/2016


DATE     :               30th November 2016
TO          :               All OratisRx Providers
RE           :               IMPORTANT INFORMATION ON e-MASS

 

<<Memo pdf version>>

 

Greetings from OratisRx!

 

Please be informed that based on a meeting held between Bhgn. Pasca Perkhidmatan JPA, Jabatan Hal Ehwal Veteran ATM (JHEV), KWAP and OratisRx on 29th November 2016, these changes will take effect:

 

  1. SUPPLIES FROM INSTITUT JANTUNG NEGARA (IJN)

OratisRx will no longer accept and process any incoming e-MASS transactions from Institut Jantung Negara with Delivery Note (DN) dated on and after 1st December 2016.

Please note that Pesara Awam Persekutuan & Veteran ATM are nevertheless covered under a different KKM initiative of full coverage for treatment at IJN. Kindly request that patients seek advice from KKM or JPA, should they have any difficulties.

 

  1. SUPPLIES FROM HOSPITAL UNIVERSITI SAINS MALAYSIA (HUSM) & HOSPITAL UNIVERSITI UiTM

Supplies of medicines and medical devices requiring KKM approvals previously, will now be subjected to approvals from Pengarah HUSM and Pengarah Hospital UiTM respectively effective 1st December 2016 as well.

OratisRx will review all transactions affected with this change and execute necessary action accordingly to ensure that patient’s treatment remains unaffected.

 

  1. DRUG FORMULARY REFERENCE FOR VETERAN ATM BERPENCEN UNDER JHEV

Drug Formulary under Ministry of Defence (FORSIHAT) currently used as the reference for Veteran ATM medicine supplies, will now be restricted to Veteran ATM Tidak Berpencen under MinDef only.

Effective 1st December 2016, KKM Formulary (FUKKM) is the only reference in use for supplies to existing Pesara Awam Persekutuan AND Veteran ATM Berpencen (JHEV).

 

Please do not hesitate to contact our Corporate Communication Department (Pn. Atiqa Farhana / Pn. Zuhaili @ 03-5522 8600 ext 8686 / 8673) should you have any difficulties or queries on the above matters.

 

Thank you.

 

Regards and on Behalf of,

ORATIS RX SDN BHD

AZRITA ABDUL SAMAT

MEMO : SUBMISSION DEADLINE OF E-MASS CLAIM
Oleh : Emass Admin | 21/11/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd.

 

We are now at the tail end of the financial year 2016. 

 

In this connection, in order to keep all claims current and submitted on time to JPA, kindly ensure all claim applications up to 15th November 2016 are to be submitted to us on or before 30th November 2016.

This is to ensure that we do not have a sudden increase of prior months claims submitted in December 2016.

 

Your cooperation to submit the claims on time is highly appreciated.

 

Thank you.

New e-MASS Login Page Security and Password Policies
Oleh : Emass Admin | 31/10/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd.

 

In order to align security settings to leading good practices, and to enhance the overall security robustness of the e-Mass web application, starting from 01/11/2016 onward all e-MASS users is requested to go through the new password security policies.

 

Here is the new password security policies:

  1. Maximum Password Age is set to 90 days (3 Month). Reminder alert will prompt after 60 Days at login page.
  2. Minimum Password Age is set to one day. (You can only change password once a day)
  3. New password must be different than any of last 8 passwords used.
  4. Your account will be locked after 5 failed login attempts.

 

To note that if your account has been locked due to failed attempts, please contact our Corporate Communication Team at 03-5522 8600.

 

Reading material:

  1. SKMM : http://snsc.skmm.gov.my/download/Safety-First.pdf  
  2. Password Policy : https://en.wikipedia.org/wiki/Password_policy  

 

Thank you and have a pleasant day ahead.

Additional Restriction to Supply of IOL for Veteran ATM
Oleh : Emass Admin | 29/09/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd. Please note that based on our last discussion with Jabatan Hal Ehwal Veteran (JHEV) ATM, effective 17th March 2016, supplies of Intra-Ocular Lens (IOL) device to Veteran ATMs is now limited to unifocal lenses only and capped at RM950.

 

Prior approval from JHEV is mandatory for other than unifocal lens and those exceeding RM950. Kindly forward to us all relevant e-MASS documents (Borang Perubatan 1/09, prescription & quotation) for this purpose.

 

Please kindly submit the above mentioned document via email to:

•shahrul[@]oratisrx.com.my – En. Shahrul Ramadan Coordinator, Supply Authorization

•nurizah[@]oratisrx.com.my – Pn. Nurizah Supply Authorization Officer

•edayu[@]oratisrx.com.my – Pn. Nuredayu Hana Asst. Manager

 

Please do not hesitate to contact us @ 03-5522 8600 should you require any further assistance.

 

Thank you for your understanding.

MEMO: Implementation of e-MASS system to Pesara Kerajaan Negeri Sabah
Oleh : Emass Admin | 08/08/2016


Dear All OratisRx Providers,

Greetings from Oratis Rx Sdn. Bhd.

 

We would be very grateful to announce that Kerajaan Negeri Sabah is now implementing e-MASS System effective 26th May 2016.

Who is entitled under this programme:

  • Pesara Perkhidmatan Awam Negeri Sabah & Eligible dependent

The applicant’s eligibility need to be verified before further process can be done. 

Kindly note that the process and procedure of e-MASS application for Kerajaan Negeri Sabah will remain the same as our current practice with Federal Government Pensioner, JPA. Documentation wise, patient may use Borang 1/09 as usual or Lampiran 7 as attached. Both are acceptable. 

  1. Memo: Implementation of e-MASS system to Pesara Kerajaan Negeri Sabah
  2. Lampiran 7

Should you have any further inquiry or require further assistance on this matter, please do not hesitate to contact our Corporate Communication Team at 03-5522 8600.

Thank you and have a pleasant day ahead.

ORATISRX PROVIDER MANUAL & SUPPLY GUIDE
Oleh : Emass Admin | 02/07/2016


ORx_Supply_Guide_Appendix_3a_-_Restriction_for_Veteran_ATM.pdf

 

B.3 : ORx_Supply_Guide_Appendix_3b_-_Restrictions_On_Supply.pdf

B.4 : ORx_Supply_Guide_Appendix_4a_-_Restriction_on_Quantity_and_Brand.pdf

B.5 : ORx_Supply_Guide_Appendix_4b_-_Stoma_Care_Supply_Guide.pdf

 

We hope that you will go through manual and supply guide and if you need any clarification please do not hesitate to call us.

 

We wish to take this opportunity to convey our heartfelt thank you for the business and support you have given to OratisRx in providing the best services to the government pensioners.

 

We look forward to your continued active participation in e-MASS.

 

Thank you.

 

Management OratisRx

Memo : e-MASS Returned Claim Module
Oleh : Emass Admin | 14/06/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd.

 

In line with our strategy to manage and process claims received from Providers systematically, we proudly announce that OratisRx has created a new feature in the e-MASS Portal Farmasi Runcit.

This new feature is called “Returned Claim Module” and is intended to facilitate the process and management of failed claims in a more organized and systematic way through portal.

 

We enclosed herewith, the manual on this new feature for your kind perusal.

 

  1. Returned Claim Module Manual

 

Should you require any further assistance or explanation, please do not hesitate to contact our Community Pharmacy Operation (CPO) Team @ 03-5522 8700. We will be delighted to assist you!

 

Thank you have a great day ahead.

Memo: e-MASS services to Veterans of ATM
Oleh : Emass Admin | 26/05/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd.

 

Effective March 2016, e-MASS System has been successfully extended to Veteran ATM (Angkatan Tentera Malaysia) since March 2016 and CPs can now provide e-MASS services to Veterans of ATM.

However, please note that there are few restrictions to be followed.

Please find appended herewith, memo from OratisRx for your kind attention and immediate action:

 

  1. Memorandum – Important Update : Entitlement Update on Veteran ATM

 

Please contact us @ 03-5522 8600 should you have any further queries, requests or suggestions. We will be delighted to assist you further.

 

Thank you and have a pleasant day ahead.