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Memo : e-MASS Returned Claim Module
Oleh : Emass Admin | 14/06/2016


Memo : Change of OratisRx Operating Hours During Ramadhan 2016
Oleh : Emass Admin | 08/06/2016


Memo: e-MASS services to Veterans of ATM
Oleh : Emass Admin | 26/05/2016


Additional Restriction to Supply of IOL for Veteran ATM
Oleh : Emass Admin | 06/04/2016


Important: Notification of Contract Renewal
Oleh : Emass Admin | 30/12/2015


Memo : e-MASS Returned Claim Module
Oleh : Emass Admin | 14/06/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd.

 

In line with our strategy to manage and process claims received from Providers systematically, we proudly announce that OratisRx has created a new feature in the e-MASS Portal Farmasi Runcit.

This new feature is called “Returned Claim Module” and is intended to facilitate the process and management of failed claims in a more organized and systematic way through portal.

 

We enclosed herewith, the manual on this new feature for your kind perusal.

 

  1. Returned Claim Module Manual

 

Should you require any further assistance or explanation, please do not hesitate to contact our Community Pharmacy Operation (CPO) Team @ 03-5522 8700. We will be delighted to assist you!

 

Thank you have a great day ahead.

Memo : Change of OratisRx Operating Hours During Ramadhan 2016
Oleh : Emass Admin | 08/06/2016


Dear Valued Providers,

 

Greetings from Oratis Rx Sdn. Bhd.,

 

During the month of Ramadhan, the operation hours (Admin Office) of OratisRx are as follows:

 

Mondays – Fridays : 8:30 am – 4:30 pm

Saturdays : 9:00 am – 1:00 pm

 

Have a blessed Ramadhan Al-Mubarak!

Memo: e-MASS services to Veterans of ATM
Oleh : Emass Admin | 26/05/2016


Dear All OratisRx Providers,

 

Greetings from Oratis Rx Sdn. Bhd.

 

Effective March 2016, e-MASS System has been successfully extended to Veteran ATM (Angkatan Tentera Malaysia) since March 2016 and CPs can now provide e-MASS services to Veterans of ATM.

However, please note that there are few restrictions to be followed.

Please find appended herewith, memo from OratisRx for your kind attention and immediate action:

 

  1. Memorandum – Important Update : Entitlement Update on Veteran ATM

 

Please contact us @ 03-5522 8600 should you have any further queries, requests or suggestions. We will be delighted to assist you further.

 

Thank you and have a pleasant day ahead.

Additional Restriction to Supply of IOL for Veteran ATM
Oleh : Emass Admin | 06/04/2016


Dear All OratisRx Providers,

Greetings from Oratis Rx Sdn. Bhd. Please note that based on our last discussion with Jabatan Hal Ehwal Veteran (JHEV) ATM, effective 17th March 2016, supplies of Intra-Ocular Lens (IOL) device to Veteran ATMs is now limited to unifocal lenses only and capped at RM950.

Prior approval from JHEV is mandatory for other than unifocal lens and those exceeding RM950. Kindly forward to us all relevant e-MASS documents (Borang Perubatan 1/09, prescription & quotation) for this purpose.

Please kindly submit the above mentioned document via email to:

  • shahrul@oratisrx.com.my – En. Shahrul Ramadan Coordinator, Supply Authorization
  • nurizah@oratisrx.com.my – Pn. Nurizah Supply Authorization Officer
  • edayu@oratisrx.com.my – Pn. Nuredayu Hana Asst. Manager

Please do not hesitate to contact us @ 03-5522 8600 should you require any further assistance.

Thank you for your understanding.

Important: Notification of Contract Renewal
Oleh : Emass Admin | 30/12/2015


Dear All Providers,

Greetings from Oratis Rx Sdn. Bhd.

Here is a gentle reminder for e-MASS Contract Renewal.

Please be informed that we would like to seek for your kind cooperation to confirm and return to us required documents should you agree to renew your contract as OratisRx Provider.

We would appreciate your response latest by 7th JANUARY 2016 to ensure no disruption in service to e-MASS Pensioners. Failure to do so may results in possible termination of e-MASS Agreement.

Please kindly ignore this email should you have confirm your renewal and submission of required documents was successfully done.  Please feel free to contact Corporate Communication team at 03-5522 8600 should you require any further assistance.

Your attention on this matter is highly appreciated and we look  forward for your favourable reply on this matter.  

Thank you and have a pleasant day ahead!